By using an algorithm, sales teams are able to identify at-risk customers, which enables them to respond appropriately. Additionally, throughout the e-shopping journey, it recommends products and solutions that the customer frequently orders or items similar to them. The “Next Best Offer” tool develops cross-selling by offering complementary items to be added to the shopping cart. Suggest suitable complementary products to customers. The Group plans to accelerate the deployment of solutions based on digital and artificial intelligence in order to improve its digital services for its suppliers and its customers. > Progressive roll-out of same-day delivery service > An omnichannel approach for all customers, in all market segments Rexel’s aim is to triple the number of automated distribution centers by 2025, from the six that exist today Logistics The Group has developed innovative supply chain models to help its customers integrate environmental standards, with 24/7 solutions available via branch automation for example. Logistics and digital services for customers in every sectorĪs part of its omnichannel approach, Rexel has enhanced its logistics capabilities in order to cover all of its customers’ business segments, in particular via the progressive roll-out of same-day delivery service. The Group intends to deploy its processes, tools, and best practices on an even larger scale in order to accelerate its performance. Thanks to the excellence of its supply chain and to the solidity of its supplier relationships, Rexel is particularly well positioned to support industry players in the area of decarbonization. Rexel’s mergers and acquisitions approach is based on three objectives: strengthen its market share, extend the Group’s positions to adjacent skilled trades and, finally, acquire and develop high value-added models.īusiness model optimization, supply chain excellence and reinforcing digital are key objectives of the first PowerUP 2025 priority. > The historically low debt ratio enables the Group to recover the financial leeway to accelerate acquisitions. > The adjusted EBITDA of 6.2% constitutes the highest profitability rate reached since the Group’s Initial Public Offering. €14.7 billion, the highest annual growth rate ever attained. > The results of the strategy deployed over the past few years led to 15.6% sales growth in 2021 on a same day basis, i.e. The group has refocused on its core business via an asset disposal plan started in 2017 which enabled it to deliver an historic performance in 2021. Rexel has undergone a profound transformation over the past five years.
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